Support Toi the Ministry of Climate Change (MOCC) In establishing IT Based Social Mobilization And Accountability Machanism through A Call Center For Clean Green Pakistan Program (Clean Green Pakistan Initiative & Clean Green Champions Program)
The Clean Green Pakistan Movement (CGPM) was launched by the Prime Minister of Pakistan in October 2018 to encourage voluntarily participation through people led movement to enhance cleanliness and greenery in the country. The CGPM has five thematic areas including plantation, safe water, total sanitation, liquid waste management/hygiene and solid waste management. There are two major components of CGPM, Clean Green Pakistan Index (CGPI) and the Clean Green Champions Program (CGCP). Both programs intrinsically reinforce each other. The CGPI is for the Government officials to upload their data on the web portal, whereas the CGCP is for the champions who can upload their activities related to CGP indicators. Ministry of Climate Change (MoCC) is leading the program in close collaboration and coordination with the Local Government and Community Development Department of Khyber Pakhtunkhwa and Punjab province. The LG&CDD in association with relevant line departments and stakeholders are leading on the implementation in their respective provinces. There are over 120,000 champions registered across Pakistan on the Clean Green Pakistan that requires continuous support in uploading their activities, scoring systems and other technical issues. Similarly, the new champions who wants to become part of the CGPM also needs assistance in registration, understanding of the questions (i.e. Indicators and sub-indicators of the CGP) how to use the dashboard and uploading activities with required formalities. Leads 360 (Pvt) Ltd has facilitated the Ministry of Climate Change to handle IT based social mobilization & accountability mechanism through a call center and support those champions through the Customer Support Centre (Call Centre), financially supported by the Water Supply & Sanitation Collaborative Council (WSSCC).